At The Badsha's Pride, we strive to provide you with high-quality women's clothing. We understand that sometimes you may need to exchange an item for a different size, color, or style. Please carefully review our exchange policy for a seamless shopping experience. Please be aware that we offer only exchange facility and not returns/refunds. 

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1. Eligibility for Exchanges:

• Items must be exchanged within 12 days from the date of purchase (or delivery if ordered online).

• Items must be in their original condition, unworn, unwashed, and with all tags and labels attached.

 

2. Exchange Process:

• To initiate an exchange, please contact our customer service team at 9880444440 (10:00am to 7:00pm) or visit our store in person.

• Our team will guide you through the exchange process and provide you with an exchange authorization if applicable.

 

3. In-Store Exchanges:

• If you made your purchase in our physical store, you can also exchange items in person with your original receipt.

 

4. Exchange Options:

• You can exchange an item for a different size, color, or style, subject to availability.

• If the desired item is of greater value, you will be responsible for paying the price difference.

 

5. Exchange Shipping:

• The customer is responsible for the cost of shipping the item to us for exchange unless the exchange is due to a product defect or an error on our part.

• We recommend using a trackable shipping method to ensure the safe return of your items.

 

6. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately (within 3 days of purchase/delivery) along with photos of the same. We will arrange for an exchange, including return shipping costs.

 

7. Final Sale Items:

• Items marked as "Final Sale" cannot be exchanged under any circumstances.

 

8. Customer Assistance:

• If you have any questions or require assistance with the exchange process, please do not hesitate to contact our customer service team at 9880444440 (10:00am to 7:00pm). We are here to help.

 

Please be aware that The Badsha's Pride retains the right to modify this exchange policy at any time. Any policy changes will be posted on our website.

 

Thank you for choosing The Badsha's Pride for your clothing needs. We appreciate your support and look forward to assisting you with your exchanges.